Through the 2022-2023 period, The Financial Times recorded 434 cross-border investments in the GBS space. Associated job creation exceeds 129,000. Up 25% and 36% respectively from 2020-2021. Meanwhile, SSON Research & Analytics concludes that location is a significant component of the Shared Services and GBS model, and under constant change. So, as location matters to GBS strategy: Where’s hot and where’s not? And how to design a robust GBS footprint?

Let’s look at the options.